Frequently Asked Questions
Everything you need to know about your Civil Regime order.
When will my order ship?
Standard orders are processed and shipped within 3-5 business days. During limited edition drops or holiday periods, processing may take up to 7-10 business days.
What is your return policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain exclusive collection items may be marked as final sale.
Do you ship internationally?
Yes, Civil Regime ships worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
How do I care for my Civil Regime apparel?
To preserve the quality of the prints and fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on graphic designs.
Can I change or cancel my order after it's placed?
Once an order is placed, it is immediately sent to our fulfillment center. We are unable to guarantee changes or cancellations, but please contact [email protected] immediately to see if we can assist.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options via Afterpay or Klarna.